Update - Engineers have diagnosed issues related to editing Online Giving donation forms tagged with an icon of Test Mode in their Donation Form list. We anticipate resolving these issues by the end of business today, July 9. Please check this page for further updates. In the interim, Organizations with a Merchant Account set to Live can create new donation forms. Next update at 5:00 PM ET.
Jul 09, 2025 - 13:15 EDT
Jul 09, 2025 - 13:15 EDT
Update - Engineers have diagnosed issues related to editing Online Giving donation forms tagged with an icon of Test Mode in their Donation Form list. We anticipate resolving these issues by the end of business today, July 9. Please check this page for further updates. In the interim, Organizations with a Merchant Account set to Live can create new donation forms.
Jul 09, 2025 - 12:37 EDT
Jul 09, 2025 - 12:37 EDT
Update - We are aware of issues impacting a subset of customers where a donation form may not load, or users may be unable to edit existing forms. Engineers are diagnosing the issue to resolve it as quickly as possible. Please check this page for further updates.
Jul 09, 2025 - 12:12 EDT
Jul 09, 2025 - 12:12 EDT
Update - We have identified an issue impacting a subset of our customers for Online Giving. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Jul 09, 2025 - 11:39 EDT
Jul 09, 2025 - 11:39 EDT
Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Jul 09, 2025 - 11:01 EDT
Jul 09, 2025 - 11:01 EDT
About This Site
Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.
If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).
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